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Giulio Toccafondi

Healthcare Quality and Safety Manager

Giulio is patient safety and quality manager for the Center for Clinical Risk Management and Patient Safety of the Tuscany Region - WHO collaborating center in Human Factors and Communication for the Delivery of Safe and Quality Care. Lead coordinator of the technical group for the fight against Sepsis of Tuscany Region. Member of the executive committee of the Italian Society of Ergonomics and Human Factorsan. He authored scientific articles on communication in healthcare safety.

Managing safety in healthcare: First lessons from COVID

Managing safety in health care in time of pandemics challenged the safety system in place. In moments of strong stress, the cracks in a structure open, undermining its seal. However, where such cracks show themselves and what they reveal deserves an in-depth, open and free from conditioning analysis. The presentation outlines the new challenges and proposed novel ways to increase the overall level of safety